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HOW TO SHOP

1 Choose your product.
2 Review your order.
3 Make payment.

If you still have problems, please let us know, by sending an email to support@stonegenie.co.uk. Thank you!

CUSTOMER SERVICE

0330 330 3038
Mon-Fri 8:00AM - 6:00PM
Sat - 8:00AM-1:00PM
Sundays - Closed

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Order by Phone

Our UK based Sales team are waiting to take your orders on
0330 330 3038

03 numbers are not premium rate numbers – they cost the same as normal calls to landline numbers. 03 numbers connect you directly to our telesales team, and will be included as part of any inclusive call minutes or discount schemes for geographic calls.

Our UK based Customer Services advisers will be happy to help to ensure you get everything you need to complete your project. We will assist you with calculating the quantities you will need and advise the delivery option that best meets your needs.

The telephone order hotline is available 6 days a week.

  • Monday - Friday 8:00am - 6:00pm
  • Saturday 8:00am to 1.00pm
  • Sunday - Closed

If you have a query regarding an existing order, contact us here. You can also check our Frequently Asked Questions. These provide answers to the most common queries we receive.


Calls may be recorded for training and quality purposes. Calls to the Stone Genie telephone order line cost 0.009ppm (pence per minute) at any time. However, callers will pay whatever the cost of calling a normal geographical 01 or 02 number is depending on your call package. 0330 numbers are included in all discount packages and free call allowances. Check with your telephone/network service provider for full details.

It’s about paying less and getting more

With endless offers, sales and promotions it’s no wonder 43% of people buy the wrong worktop for all the wrong reasons. If your version of value is like ours and about getting more and paying less, then you’re in the right place. We don’t do endless promotions and high low pricing, we offer our lowest price permanently.

No salesmen on commission means no pressure

Good decisions aren’t made while being chased around by commission hungry sales people. That’s why we don’t do salesmen on commission and we have built an experience to help you choose the best worktop for you every time. You can purchase in online, it’s easy and it’s pressure free.

98% of Stone Genie customers would recommend friends & family

There's a reason that Stone Genie customers are happier than the rest and there’s a reason that our customers trust us enough to recommend us to their friends and family. It’s everything from our exclusive craftsman made worktops to our no pressure, advice driven service.

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