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HOW TO SHOP

1 Choose your product.
2 Review your order.
3 Make payment.

If you still have problems, please let us know, by sending an email to support@stonegenie.co.uk. Thank you!

CUSTOMER SERVICE

0330 330 3038
Mon-Fri 8:00AM - 6:00PM
Sat - 8:00AM-1:00PM
Sundays - Closed

FORGOT YOUR DETAILS?

CREATE ACCOUNT

Spread the cost with 0% interest free finance

Take home the kitchen worktops you love with an affordable instalment plan

PURCHASE OUTRIGHT

0% INTEREST FREE

BUY NOW PAY LATER

YOU DECIDE WHICH WAY YOU PAY

With Stone Genie Finance, you can buy any kitchen worktop from us and pay us later.

We've got a range of finance options, from 0% interest free to buy now pay later so you could buy yourself some extra time to pay for those bigger purchases.

Once you've passed your finance, it's up to you how you pay

You won't be charged any interest if you pay off your finance within the agreed period and keep your account up to date. If you don't pay off your plan before it ends, you'll be charged interest at your normal plan rate from the date of purchase. Credit subject to status.

FINANCE ELIGIBILITY

To be eligible to apply for one of our finance products, you must be:

  • 18 years or over on the date of application
  • A permanent UK resident for a minimum of three years and either:
    • In regular, permanent employment working a minimum of 16 hours a week (including students)
    • Self-employed
    • Retired from regular employment and aged 50 years or older
    • Not working due to a disability

All applications are subject to a credit check and successfully meeting our underwriting criteria.

Stone Genie finance

Not eligible for finance? Don't worry, we take all sorts of cards and payment methods, including these fellas…

creditcards

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Barclays finance

  • 0% over 12 months.
  • £599 minimum order.
  • Get an instant decision* and have your order shipped directly to you*.

Representative example:

  • £999 Loan Amount
  • Cash Price £999
  • Duration of Agreement 12 months
  • Representative APR 0% APR
  • Rate of Interest 0% p.a
  • 12 Monthly payments of £83.25
  • Total Amount Payable £999

Credit subject to status. Different durations and interest may be offered.

NEED A LITTLE HELP APPLYING FOR FINANCE?

We want to provide you with the right level of support throughout your application.

If you need help or want to inform us of anything that may affect your ability to understand the application you are making today, please call us on 0330 330 3038. We’ll be able to discuss your needs & offer suitable support.

Monday to Friday: 08.00 – 18.00
Saturday: 08.00 – 13.00

FAQs

Stone Genie will only decline a transaction on the advice of your issuing bank. It may be that you have insufficient funds in your account, that your card has been blocked because of unusual or suspicious activity, or that the details you have provided do not match those held by your issuing bank. In each case, you should contact your card issuer in the first instance to try to resolve the problem or use an alternative payment method.

When you are ready to proceed to the checkout, follow the steps given so that we can confirm all your details, including payment authorisation. We will then acknowledge your order by email.

We ask for the security code from your payment card to prevent the fraudulent use of your account. This is printed on your card but is not embossed or in the magnetic strip, so only the person in possession of the card should know the code.

On most UK cards, the security code equals the last three digits of the number printed on the signature strip

Online you can pay with all major credit and debit cards including: VISA, VISA Electron, Mastercard, Maestro, American Express and Stone Genie Gift Card.

Interest is a percentage of your credit amount, which is our lenders charge for lending you money. To calculate the amount of interest you will pay, we multiply the credit amount plus the credit facility fee by the interest rate and then by the number of years you have to repay the credit. The answer is then added to the credit amount plus the credit facility fee.

To calculate your monthly payment amount we divide the new figure by the number of months the credit is spread over. Your repayments are the credit amount plus the credit facility fee and interest added together and divided by the number of months the credit is spread across.

APR stands for Annual Percentage Rate. It is the total cost expressed as an annual percentage of the total amount of the credit. The APR is there to help you compare different offers. An APR calculation doesn’t include fees or charges that happen if payments are late or missed altogether.

Your loan may be subject to early settlement fees or additional charges which should be clearly explained to you at the time of sale and will be outlined in the terms and conditions we sent to you when your loan account was set up.

The credit facility fee is an amount our lender charge for your credit. The amount of the fee is set out in the agreement. If the fee is added to your credit amount, you will pay interest on this as well as on the credit amount. If the fee is paid up front, it will be collected at the same time as your first repayment

The completion fee is an amount our lender charge at the end of your credit agreement. This will be collected by direct debit on the same date as your final repayment.

Stone Genie Ltd | Pegasus House, 5 Winckley Court, Chapel St, Preston, PR1 8BU acts as a credit broker and not the lender, and only offers financial products from Barclays Partner Finance. Barclays Partner Finance act as the lender. Barclays Partner Finance is a trading name of Clydesdale Financial Services Limited. Limited a wholly subsidiary of Barclays Bank PLC. Clydesdale Financial Services Limited is authorized and regulated by the Financial Conduct Authority (Financial Services Register number 311753) Registered in England. Registered No 2901725. Registered office: 1 Churchill Place, London, E14 5HP.

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